1.1 General information

We are committed to respecting the privacy of the users of this website. This Privacy Policy, in conjunction with the Terms and Conditions, forms the basis for the treatment of personal information. The paragraphs below provide information about the type of user information collected by Alan Hops and how this information is used. We comply with applicable data protection rights at all times and only processes personal information for the purposes for which the information was provided. Responsibility for data processing lies with Hops Family Part., Ltd.
The Terms and Conditions and the legal requirements on privacy and data protection are adapted, supplemented or amended from time to time. Each time you access or visit the website, the versions accessible at that time apply. Please visit this page every time you visit the site to view the latest Terms and Conditions of Use.

By using this website, you acknowledge and consent to the use of your personal information as stated in this Privacy Policy. If you do not consent to these provisions, please do not provide us with any personal information.

1.2 These Online Services are designed exclusively for users located in Thailand. If you are located outside of Thailand and you continue to use this website, you accept that your local laws and privacy policy terms and conditions will not apply.

2. Type of information collected

On visiting the Alan Hops website, there is no automatic collection of personal information about the user, such as name, address telephone number or email address unless this information is provided voluntarily by the user by filling in a form on the website or making contact with us in another any other way. Data collection and analysis also applies to information you provide to us when you subscribe to one of our services or if you require other services. In addition, we may keep records of correspondence if you make contact with us.

We constantly strives to make our website more interesting for all our users. For this reason, statistical visitor data is collected each time the website is visited to establish which pages of the website are visited most frequently by each user. This includes the collection of data regarding the browser, operating system, weblogs and other connection data used by the user, irrespective of whether its collection is required for our or other purposes. In this context, it is sometimes necessary to use cookies.

3. Use of cookies

Like many other websites, we use cookies on this website. Cookies are small pieces of text information, which are stored by your browser (e.g. Internet Explorer or Mozilla Firefox) on your computer’s hard drive. These cookies are completely anonymized and contain no personal information. Most of the cookies used by us are deleted from your hard drive at the end of the browser session (so-called session cookies). Other cookies remain on your computer and make it possible for us to recognize your computer the next time you visit (so-called permanent cookies). Cookies simplify your use of the Alan Hops website and are used to make the our website pleasant and easier to use in operating it. They are used, for example, in the Welcome involving your user name, make it easy to fill in forms with your data and remember your language selection or products in the shopping cart.

At no time is spy software installed or used to gain access to data and information stored on your computer.

Cookies make it easier for you to use the our website and contain no personal information about the user. Most browsers automatically accept cookies. However, you can configure your browser so that it does not accept or store cookies. Details of how to do this can be found in the operating instructions or help files of your browser.

If you opt out of the use of cookies, your ability to use every function on this website to its fullest extent could be limited.

4. Use of information

The anonymized data that are retained when accessing our website via cookies can be used for purposes of analysis and for optimizing the website in conjunction with third party services. As a result, these third parties can – to a limited extent – themselves collect personal data about Alan Hops users, provided that they recognize them, for instance, by means of their own cookies or logins.

4.1 Google Analytics

Alan Hops website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and enable your use of the website to be analyzed. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. We have also activated the “anonymizeIP” configuration for Google Analytics on this website. This ensures that IP addresses are processed in truncated form, to prevent specific users from being identified. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.

Google will use this information on behalf of Alan Hops to analyze your use of the website, to compile reports regarding website activity and to provide other services related to website and Internet usage (in particular functions for display advertising, such as remarketing, reports on Google Display Network impressions, DoubleClick Campaign manager integration and Google Analytics demographic and interest reports).

Under certain circumstances, Google may analyze your usage behavior over several end devices (PC, smartphone, tablet etc.) and evaluate it for us using so-called cross-device functions. For this, Google may link information generated by the respective end devices for the purpose of personalized advertising with other such data and with data from your Google Account, if you have a Google Account and your preferences are set to allow Google to link the browsing history to the Google Account and use information from the Google Account to personalize the advertising you receive.

You can prevent Google Analytics cookies from being stored on your computer by selecting the relevant settings in your browser. However, please note that, if you do this, you may not be able to utilize the full functionality of this website. You can also prevent Google from collecting and processing the data generated by the cookie about your use of the website (including your IP address) by downloading and installing the browser plug-in available from the following link: http://tools.google.com/dlpage/gaoptout.

As an alternative to the browser plug-in or in browsers on mobile devices, you can click the following link to set an opt-out cookie that will prevent Google Analytics data collection from this website in the future (this opt-out cookie only works in this browser and for this domain; if you delete your cookies in this browser, you will have to click this link again): Click here to set your opt-out cookie.

4.2 Google AdWords conversion tracking

This website also uses Google AdWords conversion tracking, a web analysis service by Google, Inc., for improving the website and the advertising activities. The cookie for conversion tracking is set when a user clicks on an ad controlled by Google. These cookies become invalid after 30 days and are not used for personal identification. If you visit certain pages of our website within these 30 days, both we and Google can recognize that you clicked on the ad and were routed to this site. Every Google AdWords customer gets a different cookie. As a result, cookies cannot be tracked via the websites of AdWords customers. The information obtained by conversion cookies is used to generate conversion statistics for us. We learn the total number of users who clicked on our ad and were routed to our site. However, we do not receive any information by which you can be personally identified.
If you do not want to participate in the tracking, you can simply disable the Google conversion tracking cookie in your web browser’s user settings. In that case you are not included in the conversion tracking statistics. Additional setting options can be found on the web page about disabling Google ads at http://www.google.com/policies/technologies/ads/.

4.3 Data sent to Alan Hops

Information that you provide to Alan Hops yourself as a user of the website may be used by us to improve the website and to provide individual support to the user. This also includes sending the user items such as information, offers or notifications regarding our product range and promotions.

5. Social media content

We may use social media plugins, e.g. by Facebook, Instagram, Google+ and Twitter, on this website. These platforms have their own privacy policies over which we have no control.
Facebook
Twitter
Google+
If you are logged in at a social media provider’s site while simultaneously visiting our site, the possibility of the provider matching the visit to your network account cannot be ruled out. If you use the plugin functions (e.g. clicking on the “Like” button, posting a comment), this information is similarly transmitted from your browser directly to the particular social network and possibly stored there. The purpose and the extent of the collection, further processing and use of the data by the networks can be found in the privacy policy notices of Facebook, Instagram, Twitter and Google.
If the user does not want any of these plugins to be loaded, it is recommended to log out of the particular social media service. In addition, various browsers can be set or upgraded with add-ons (e.g. Facebook blocker) so that the social media plugins are not loaded.

6. Disclosure of information

Alan Hops use your personal information in accordance with these data protection regulations and will not disclose it to third parties.

7. Data security

The transmission of data over the Internet is unfortunately not absolutely secure. In order to protect your information, we collaborate with service providers and Internet providers that take appropriate technical security measures. However, we cannot guarantee the security of the data transmitted by you as a user. Any transmission of data is undertaken at your own risk.

8. Your information and withdrawal rights

You have the option of informing us at any time – for example, by email – that your information should in future no longer be used to contact you. You can also cancel your participation in particular services of our website, such as the newsletter service, at any time.

In addition, you are also able to obtain information on the processing of information or to request a copy of your personal information that has been collected about you via our website. Please send your request in writing to [email protected]

9. Final provisions

If the individual provisions or parts of these Privacy Policy should prove to be invalid or ineffective, the validity of the rest of the Privacy Policy will not be affected.

Last updated:
April 20th, 2020